A Seniors Advocate will review your message and follow up today or by tomorrow at the latest.

We respond to every voice and email message with urgency, and we are available 7 days a week to ensure no concern is left waiting.

During our follow-up, we may:

• Ask for additional information or clarification

• Provide next steps based on your concern or request

• Refer you to appropriate services or resources if needed

If this is a life-threatening emergency, please call 9-1-1 immediately. For urgent but non-life-threatening concerns that require faster help, you may also call us directly at (954) 391-5676.

Be ready to share

To better assist you, we may ask:

• Is this about a specific senior or a general question?

• What type of concern are you reporting (abuse, neglect, fraud, etc.)?

• When and where did the issue occur?

• Have other agencies been contacted?

• What outcome or support are you seeking?

The more details you can provide, the better we can respond.

While you wait…

Learn more about our mission and the work we do to protect seniors across Florida:

• About Us – Our mission and why we never compromise

• Our Members – The seniors and families we stand beside

• Our Services – How we act when mistreatment occurs

• Our Programs – Designed to intervene before a crisis begins

Thank you again for trusting us.
We look forward to speaking with you soon.