Responsibilities

• Speak with seniors and families by phone, video, or in person

• Complete Quality of Life Checks in homes and care facility settings

• Identify gaps in care, protection, support, and services

• Document concerns, needs, and changes in the senior’s situation

• Help seniors and families understand their options and next steps

• Connect members with programs, providers, and public agencies

• Follow up on referrals, appts, complaints, and unresolved concerns

• Communicate with authorized providers, facilities, and service orgs

• Report suspected abuse, neglect, exploitation, or immediate danger through the proper channels

• Maintain clear case notes and protect private information

• Notify the team when a concern requires immediate or continued involvement

  
  

Qualifications

• Experience with seniors, healthcare, social services, advocacy, or community programs helps

• Compassionate, patient, and respectful communication

• Strong listening, organization, and problem-solving skills

• Ability to remain calm during difficult or sensitive situations

• Willingness to follow procedures and professional boundaries

• Comfortable documenting concerns and completing follow-up tasks

• Ability to handle private information responsibly

• Reliable transportation for in-person assignments

• Willingness to complete required training and screening

• Commitment to protecting seniors and improving their quality of life

What this role offers

• Opportunities to make a direct difference in seniors’ lives

• Practical experience in senior advocacy and community support

• Training on Quality of Life Checks, documentation, and reporting

• Flexible assignments based on availability and experience

• Collaboration with a growing mission-driven team

• Volunteer service hours and professional references when earned

Apply

If listening, speaking up, and following through for seniors reflects the kind of work that matters, submit an application to become a Seniors Advocate.

Keywords

Senior Advocacy, Quality of Life, Elder Care, Community Support, Case Follow-Through, Senior Protection, Family Support, Volunteer